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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lizbeth Vance

August 7, 2025

5  out of  5
rating by Lizbeth Vance
"Karisha is really amazing. She took her time and explained about life insurance. And set me up with nice payment plans. Highly recommend her and State farm"
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Dolyn Peterson

July 29, 2025

5  out of  5
rating by Dolyn Peterson
"I have had state farm for 20 years most of that time with the Shabonya group. They have always been great friendly and willing to answer all my questions."
We responded:
"Dolyn, Thank you so much for taking the time to share your experience with our office over the last 20 years! We are so happy to have you as a part of our State Farm family. - Shabonya"
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Dustin B

July 21, 2025

5  out of  5
rating by Dustin B
"Hayle is absolutely awesome! She was super informative and made the whole insurance process quick and stress-free. She got everything I needed taken care of right away and answered all my questions with confidence and clarity. If you’re looking for someone who really knows their stuff and gets things done fast, Hayle is the one to talk to. Highly recommend!"
We responded:
"Dustin, Thank you so much for the fantastic feedback! We’re thrilled to hear that Hayle made the insurance process quick, stress-free, and informative. She takes great pride in helping clients feel confident and well taken care of. We truly appreciate your recommendation and are always here if you need anything! - Shabonya"
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CHARITY O’NEAL

July 17, 2025

5  out of  5
rating by CHARITY O’NEAL
"Lauren was amazing at assisting me in getting my plates surrendered and insurance canceled /switched over when I sold and bought a new truck. Thanks Lauren for all your help and professionalism!"
We responded:
"Charity, Thank you so much for your kind words! We're so glad Lauren was able to make the process of switching your insurance and surrendering your plates smooth and stress-free. Her professionalism and dedication truly make a difference. We appreciate your trust and are always here to help! - Shabonya"
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William Jeffers

July 11, 2025

5  out of  5
rating by William Jeffers
"5+ stars for Haley. She was amazing to talk to and she promptly handled all our homeowners policy details."
We responded:
"William, Thank you for the awesome review! We're so glad everything was handled smoothly and that you had a great experience. - Shabonya "
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Shery On The Move

July 11, 2025

5  out of  5
rating by Shery On The Move
"I came here on 26th June 2025. Great customer service and the staff at the counter very helpful and friendly."
We responded:
"Sherry, Thank you for the kind review! We're glad to hear you had a great experience and that the team was helpful and welcoming. - Shabonya"
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Myha Mejia

July 9, 2025

5  out of  5
rating by Myha Mejia
"Mrs. Torres was so extremely helpful and knowledgeable. I’m very glad I stoped in today! Very professional!"
We responded:
"Myha, Thank you for the great review! We’re so glad you had a positive experience and found the help you needed. We appreciate your kind words! - Shabonya"
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Marco Torres

July 2, 2025

5  out of  5
rating by Marco Torres
"I have been with State Farm for a very long time now. Shabonya and her team have always been there when I needed them. They are very transparent and easy to work with. Would definitely recommend to anyone."
We responded:
"Marco, Thank you so much for your loyalty and kind words! We’re thrilled to hear that the team have been reliable and transparent for you over the years. Your recommendation means a lot to us, and we’re always here whenever you need assistance! - Shabonya"
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Mary Skinner

July 2, 2025

5  out of  5
rating by Mary Skinner
"The staff at Shabonya Dutton State Farm are friendly, professional and work hard to find you the best coverage to meet your needs. We have moved all of our vehicles and cabin property to them, and are extremely happy with this change."
We responded:
"Mary, Thank you so much for your wonderful feedback! We’re delighted to hear that Shabonya and her team have provided friendly, professional service and helped you find the best coverage for your vehicles and cabin. We truly appreciate your trust and look forward to continuing to serve you! - Shabonya"
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Janet Deihl

July 2, 2025

5  out of  5
rating by Janet Deihl
"The agents were very friendly and knowledgeable. I got all of my questions answered and It was a good experience."
We responded:
"Janet, Thank you for your kind words! We’re glad our agents were able to answer all your questions and provide a positive experience. We appreciate your trust and look forward to assisting you again! - Shabonya"
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Robert Roche

July 1, 2025

5  out of  5
rating by Robert Roche
"Melissa Huerta at Shabonya Dutton State Farm is the best, she always gets in a gets the job done and is always looking out for what is best for us. We have been with Shabonya Dutton for 7 years now and recently moved to another state and they were still able to be our provider, we were very happy we didnt have to change."
We responded:
"Robert, Thank you so much for your wonderful review! We’re thrilled to hear that Melissa Huerta and the team have been looking out for you all these years. It means a lot that we could continue to support you even after your move. We truly appreciate your loyalty and look forward to serving you for many more years to come! - Shabonya"
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Heather Christensen

July 1, 2025

5  out of  5
rating by Heather Christensen
"Melissa was great to work with! She was fast and efficient."
We responded:
"Heather, Thank you for your kind words! We’re glad to hear Melissa was fast and efficient in helping you. We appreciate your feedback and look forward to assisting you again! - Shabonya"
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Jewels Spark

June 20, 2025

5  out of  5
rating by Jewels Spark
"Haley in the office is always so helpful and she was genuinely excited when she saved me money. Haley makes calling my insurance company a friendly experience and she goes above and beyond in her work."
We responded:
"Jewels, Thank you for the wonderful feedback! We’re thrilled to hear that Haley made your experience friendly and went above and beyond to save you money. We’ll be sure to share your kind words with her—she’ll be so happy to hear them! Thanks for choosing us! - Shabonya"
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Aaron Strickland

May 23, 2025

5  out of  5
rating by Aaron Strickland
"Let me tell you about Hailey Squire. Hailey is not your average insurance rep. She’s not just trying to check boxes or hit a quota. You can feel the difference when you talk to her. She actually cares. Not pretend-care. Not polite-smile-care. I’m talking about the kind of care that comes from a real place. The kind of care that makes you feel seen, heard, and like your family actually matters. It’s the kind of care you wish your last situationship had, but here it is....in a State Farm, of all places. She’s helped me more than I can say. And here’s the kicker: she’s not just sweet and supportive. She will also call you out if you’re being dishonest with yourself or just making excuses. And honestly? We need more of that in the world. She asks the hard questions, the uncomfortable ones. The ones you might dodge if you're left to your own devices. But that’s exactly why she’s so good at what she does. She’s not here to sell you something. She’s here to protect your future. Hailey values honesty and information. She gives both freely to everyone she meets with, and she expects the same in return. That mutual respect creates something rare: real trust. I trust Hailey with my life. Literally. I’ve trusted her with mine and with my family’s. Because of a single conversation with her, a conversation that most people are too afraid to have, I walked away knowing that if I don’t make it home one day, my family will still be okay. Not because I crossed my fingers. Not because I hoped for the best. But because Hailey helped me make sure they would be. That is not something I take lightly. And neither does she. If you’re still reading this and you haven’t called to schedule time with her yet, I’ll say it plain. You’re doing yourself and your family a disservice. You can’t afford to wait for “someday” when it comes to protecting the people you love. So pick up the phone. Meet Hailey. Have the conversation. Laugh a little. Get real about what matters. And walk away knowing someone truly has your back. I hope this was written well enough to make for a sufficient thank you. Thank you Haley. Never stop doing you."
We responded:
"Aaron, thank you so much for your amazing words about Hailey! I'm beyond grateful to hear how much she's impacted your life and the care she provides shines through in everything she does. We're proud to have her on our team. Thanks again for sharing your experience — it's exactly why we do what we do! - Shabonya "
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Garth Edwards

April 30, 2025

5  out of  5
rating by Garth Edwards
"Very nice and pleasant to work with, and enjoyed the experience."
We responded:
"Garth, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Shabonya "
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Ivan Molina

April 15, 2025

5  out of  5
rating by Ivan Molina
"12/10 recommend. Lauren answered my call and definitely has some of the best customer service. Always a pleasure dealing with them!"
We responded:
"I appreciate you allowing us to serve your insurance needs, Ivan. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Shabonya"
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Don Hernandez

March 26, 2025

5  out of  5
rating by Don Hernandez
"I called and spoke with Haley Squire at State Farm Insurance. She is Awesome! Very knowledgeable, Professional, and was quick to help me with my insurance matters. She is a very great agent . Shabonya Dutton I think you need to give this employee a raise in pay. I have been with your Insurance company for many years. Sincerely, Don Hernandez"
We responded:
"Don, thank you for your loyal business over the years! Our team values you and your business and look forward to many more years with you. Thank you for your kind review! - Shabonya "
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steve stewart

March 19, 2025

5  out of  5
rating by steve stewart
"This office has taken great care of us as new residents and clients. Very inviting and great service."
We responded:
"Thank you for the five star review, Steve! My team and I will always be here for you to serve you and provide you with top notch service! - Shabonya"
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Rodman Flint

March 14, 2025

5  out of  5
rating by Rodman Flint
"Haley is a God send. She helps me even when it's a ford ;)"
We responded:
"Hello, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Shabonya"
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Nicodemus Romero

March 12, 2025

5  out of  5
rating by Nicodemus Romero
"We have been with State Farm for many years. They are apart of our community and have been great to work with over the years."
We responded:
"Hello, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Shabonya"
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Ryan Fullerton

March 4, 2025

5  out of  5
rating by Ryan Fullerton
"I spoke with Haley today about adding a vehicle to my policy! She was very polite, professional, friendly, and very helpful. At the same time, it felt like a conversation with a family member because she made it very easy to communicate and handle business at the same time!! Thank you very much for your help and making the business side of things very easy and simple!!"
We responded:
"Ryan, thank you for your wonderful review! It’s great to know Haley was able to provide both professional and friendly service. We appreciate your trust in us! - Shabonya"
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Gary Browning

February 21, 2025

5  out of  5
rating by Gary Browning
"Haley was able to save me $45 off my increase by signing up for a program that monitors my driving. And it can go down a lot more if I'm driving good. Thank you Haley!"
We responded:
"Gary, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Shabonya"
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Camron Montoya

February 6, 2025

5  out of  5
rating by Camron Montoya
"Estrella is amazing to work with. She is very patient and happy to answer any questions you may have."
We responded:
"Camron, thank you for the kind words! We're so glad Estrella has been helpful and friendly—she’s a great asset to our team! - Shabonya"
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Sherri Mccarty

January 31, 2025

5  out of  5
rating by Sherri Mccarty
"We recently made the decision to change home insurance companies as the insurance that we had on our home went up significantly in cost. We contacted State Fam Insurance for a quote. Haley Squires contacted us quickly and efficiently with a quote. We then met in the office to go over the paperwork. Haley is a pleasure to work with and is very knowledgeable on what our needs were. We highly recommend Haley for any insurance needs! Plus, we've made a lifelong friend in Haley!"
We responded:
"Sherri, thank you so much for the wonderful feedback! I’m thrilled to hear that Haley made your experience seamless and that you’re happy with your decision to work with us. She truly cares about her customers, and it’s great to know that she not only met your insurance needs but also became a friend in the process. We appreciate your recommendation and are always here for anything you need in the future! - Shabonya"
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daryl santos

January 11, 2025

5  out of  5
rating by daryl santos
"About seven months ago, I made the decision to switch insurance companies and bundle together my property and vehicles. My initial contact and agent is Haley Squire. She literally held my hand through the process and not only did I save money with my prior insurance company, but the Customer Service Haley provided is and has been second to none. If anyone is looking to either gain insurance or consider alternative companies, I highly recommend STATE FARM and the agency of Shabonya Dutton in ELKO, NV. Haley has been nothing short of a godsend and always keeping me abreast of where I’m at with my policies, payments and related issues."
We responded:
"Daryl, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Shabonya"