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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steve stewart

March 19, 2025

5  out of  5
rating by steve stewart
"This office has taken great care of us as new residents and clients. Very inviting and great service."
We responded:
"Thank you for the five star review, Steve! My team and I will always be here for you to serve you and provide you with top notch service! - Shabonya"
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Rodman Flint

March 14, 2025

5  out of  5
rating by Rodman Flint
"Haley is a God send. She helps me even when it's a ford ;)"
We responded:
"Hello, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Shabonya"
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Nicodemus Romero

March 12, 2025

5  out of  5
rating by Nicodemus Romero
"We have been with State Farm for many years. They are apart of our community and have been great to work with over the years."
We responded:
"Hello, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Shabonya"
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Ryan Fullerton

March 4, 2025

5  out of  5
rating by Ryan Fullerton
"I spoke with Haley today about adding a vehicle to my policy! She was very polite, professional, friendly, and very helpful. At the same time, it felt like a conversation with a family member because she made it very easy to communicate and handle business at the same time!! Thank you very much for your help and making the business side of things very easy and simple!!"
We responded:
"Ryan, thank you for your wonderful review! It’s great to know Haley was able to provide both professional and friendly service. We appreciate your trust in us! - Shabonya"
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Gary Browning

February 21, 2025

5  out of  5
rating by Gary Browning
"Haley was able to save me $45 off my increase by signing up for a program that monitors my driving. And it can go down a lot more if I'm driving good. Thank you Haley!"
We responded:
"Gary, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Shabonya"
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Camron Montoya

February 6, 2025

5  out of  5
rating by Camron Montoya
"Estrella is amazing to work with. She is very patient and happy to answer any questions you may have."
We responded:
"Camron, thank you for the kind words! We're so glad Estrella has been helpful and friendly—she’s a great asset to our team! - Shabonya"
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Sherri Mccarty

January 31, 2025

5  out of  5
rating by Sherri Mccarty
"We recently made the decision to change home insurance companies as the insurance that we had on our home went up significantly in cost. We contacted State Fam Insurance for a quote. Haley Squires contacted us quickly and efficiently with a quote. We then met in the office to go over the paperwork. Haley is a pleasure to work with and is very knowledgeable on what our needs were. We highly recommend Haley for any insurance needs! Plus, we've made a lifelong friend in Haley!"
We responded:
"Sherri, thank you so much for the wonderful feedback! I’m thrilled to hear that Haley made your experience seamless and that you’re happy with your decision to work with us. She truly cares about her customers, and it’s great to know that she not only met your insurance needs but also became a friend in the process. We appreciate your recommendation and are always here for anything you need in the future! - Shabonya"
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daryl santos

January 11, 2025

5  out of  5
rating by daryl santos
"About seven months ago, I made the decision to switch insurance companies and bundle together my property and vehicles. My initial contact and agent is Haley Squire. She literally held my hand through the process and not only did I save money with my prior insurance company, but the Customer Service Haley provided is and has been second to none. If anyone is looking to either gain insurance or consider alternative companies, I highly recommend STATE FARM and the agency of Shabonya Dutton in ELKO, NV. Haley has been nothing short of a godsend and always keeping me abreast of where I’m at with my policies, payments and related issues."
We responded:
"Daryl, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Shabonya"
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James Robinson

January 8, 2025

5  out of  5
rating by James Robinson
"Praise the Lord! Great customer service. Our rates went up with State Farm for our car and renters' insurance, so we had to switch companies recently. However, we kept State Farm for their life insurance as not only is it a competitive rate, but everyone in their is so friendly! The customer service is really is what keeps us! God bless you all, Jesus loves you, James"
We responded:
"James, anything that will bring you relief is our goal each day when we work with you. Please always know that this team is dedicated to having your business while delivering you a great customer service experience. - Shabonya"
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Hannah Montoya

December 11, 2024

5  out of  5
rating by Hannah Montoya
"Working with Estrella is wonderful! She is the kindest person and always is so helpful and knowledgeable!"
We responded:
"Thank you for your kind words, Hannah! We’re so glad to hear that you’ve had a great experience working with Estrella. We truly appreciate your feedback and look forward to continuing to assist you! - Shabonya"
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Brianne Morfin

December 6, 2024

5  out of  5
rating by Brianne Morfin
"Highly recommend working with Estrella, she is incredibly kind and patient. I have enjoyed every interaction with her and the entire team at Shabonya's office. They all go above and beyond to provide exceptional service."
We responded:
"Brianne, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Shabonya"
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Johanna Bingham

November 21, 2024

5  out of  5
rating by Johanna Bingham
"Love working with this team! Everyone is so kind and knowledgeable. They go out of their way to find you best products for your needs and get you the best price."
We responded:
"Johanna, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Shabonya"
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Allen Jennings

September 11, 2024

5  out of  5
rating by Allen Jennings
"Moving from out of state we needed homeowners and auto insurance. I delt with Haley Squire and she was very helpful, quick to get me quotes and extremely nice to deal with. Usually dealing with insurance companies is a pain for me but she made it a pleasure. Thank you Haley!!"
We responded:
"Allen, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Shabonya"
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Laura Olson

August 23, 2024

5  out of  5
rating by Laura Olson
"Extremely great customer service. Team members were helpful and easy to work with in switching insurance companies to State Farm. I can't recommend Haley Squire enough."
We responded:
"Laura, I greatly appreciate the time you have taken to share this positive feedback. Your experience with our team is exactly what we strive for. - Shabonya"
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Dark Phoenix

July 16, 2024

5  out of  5
rating by Dark Phoenix
"Review update, I recently moved to NC and was having troubles with the state farm over here. They forgot to move my records over properly and charged me for policies I had canceled, I decided to see if my old state farm agent in elko could help and they where more then willing to even though I was no longer with them. Highly recommend this office and special thanks to Haley, how helped me through the process."
We responded:
"Thank you for the 5 stars CJ!!!"
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Keith Pottruff

July 13, 2024

5  out of  5
rating by Keith Pottruff
"I had emailed the office regarding a new policy on July 10th. By the 11th I was covered with a great explanation of how my rate was arrived at. I came here from Alberta, Haley did an amazing job of helping me out and explaining the system to me as a Canadian. 100%would recommend!"
We responded:
"Keith, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Shabonya"
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Barbie Gillaspy

May 18, 2024

5  out of  5
rating by Barbie Gillaspy
"If you want amazing service and someone that will take amazing care of you. You must ask for Haley Squire!! To say she was amazing doesn’t really cover it. She went above and beyond for me and I simply can not say enough good about her. I wish all agents were as amazing as she is! Thank you Haley for making a bad situation with a competitor right!"
We responded:
"Barbie, we are happy that Haley was able to assist you with your insurance needs! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Shabonya "
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Dawn Wonenberg

May 8, 2024

5  out of  5
rating by Dawn Wonenberg
"Estrella was professional, kind, and helped me with my insurance quickly. Great office !"
We responded:
"Dawn, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Shabonya"
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Johnny Davis

May 6, 2024

5  out of  5
rating by Johnny Davis
"I can’t recommend Shabonya Dutton and her State Farm branch enough. Haley Squire, the agent that helped me, provided wonderful and prompt, professional service. She answered all of my questions and provided multiple options to best suit my needs! I’ve been a State Farm policy holder for 30 years. Shabonya, Haley and team are the most professional State Farm office I have yet to work with."
We responded:
"Johnny, we're happy to hear that Haley provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. Thank you for your loyal business over the years! - Shabonya "
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Erik Holden

May 3, 2024

5  out of  5
rating by Erik Holden
"I went in because I felt i was paying way to much at Farmers. Not only did I save almost 2 hundred dollars a month, I also raised my coverages immensely. Kayley was/ is amazing. She's thorough thoughtful and understanding to the needs of protecting your family 👪 against unexpected unforseen accidents. I rate statefarm and my experience 5 stars."
We responded:
"Thank you so much for the kind review, Erik! We love Kayley she is amazing!! My team and I are always here for you in your time of need. - Shabonya "
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Freddy Aguilar

March 29, 2024

5  out of  5
rating by Freddy Aguilar
"Amazing team, they went far and beyond. Helped us out and got all of our questions answered. Worked with our busy schedule to accommodate our needs and keep everything running smooth. Looked into all the technical details to make sure we got the best details"
We responded:
"Freddy, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Shabonya"
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Sharon Mikel

March 19, 2024

5  out of  5
rating by Sharon Mikel
"I have been dealing with this State Farm office for over a year. I am moving but will be keeping all of my dealings with this office. Recently, Estrella Luna Rodriguez was able to accomplish all of my changes efficiently, followed up with copies of everything and was so pleasant to deal with ! Keep up the great work at this office !!"
We responded:
"Sharon, the continued loyalty you have shown my team and I will always be appreciated. Our agency will always be here to serve and protect you. - Shabonya"
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Cami Lesicka

March 14, 2024

5  out of  5
rating by Cami Lesicka
"Haley has been absolutely amazing to work with. Super knowledgeable, and communication is never an issue with her."
We responded:
"Cami, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Shabonya"
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Granyerd de Jesus

March 8, 2024

5  out of  5
rating by Granyerd de Jesus
"I went to this place today and received amazing attentions from Estrella Luna. Thank you!!"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Shabonya"
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Corey Bowlan

March 8, 2024

5  out of  5
rating by Corey Bowlan
"Very good customer service and Hailey is amazing"
We responded:
"Corey, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Shabonya"