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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Chelsea Hess

July 31, 2023

5  out of  5 rating by Chelsea Hess
"Haley was absolutely amazing. Anytime I have ever had contact with anyone from State Farm it has always been a pleasurable experience any questions I have are always answered and they don’t make me feel like a bother. Would recommend them to anyone!"

jerika neilson

July 21, 2023

5  out of  5 rating by jerika neilson
"I had the pleasure of working with Hailee! It was my first time setting up my own coverage and she was so patient and helpful. She answered all of my questions honestly and thoroughly. In between doing paperwork she was super fun and enjoyable to talk with. It was like talking with a long time friend. She even took time out of her week to call and check on me later on. Incredible experience!"

Brittany Rivera

May 19, 2023

5  out of  5 rating by Brittany Rivera
"Jen has always been so cheerful, sweet, helpful, and Professional. Jen helped solve my problem in a timely manner with lots of patience. This makes my experience with State Farm always pleasant."

suzanne huff

April 28, 2023

5  out of  5 rating by suzanne huff
"Wonderful, thorough and Super friendly. Very comfortable.Melissa took what was a frustrating task to a not so painful payment. Who Does That? Thank you Melissa....."

genroe sky

April 5, 2023

5  out of  5 rating by genroe sky
"Haley was really helpful and covered all my questions. Also great discounts!"

Stefan Knudson

February 8, 2023

5  out of  5 rating by Stefan Knudson
"I’ve been with Shabonya for as long as I can remember. Her staff is extremely friendly and they work very hard to ensure any needs or questions are handled quickly. Just today Deni Hopkins helped me with my home owners insurance and my lender. She took the ball and ran with it dealing with the lender directly to ensure everything was correct. I appreciate that kind of service. Everything was done once and done right."

Alyssa A. Kay Cothrun

February 3, 2023

5  out of  5 rating by Alyssa A. Kay Cothrun
"Great service from Isabel Acosta with State Farm Insurance. She helped with our vehicle and trailer insurance. Very happy with her service. A quality insurance team!"

Alex Baca

January 30, 2023

5  out of  5 rating by Alex Baca
"Everything is as clear as day on the online statements and the website is easy to navigate, I wish I would've known that before I found out I don't have roadside on one of my vehicles, which I swear to humanly heaven I asked for the same coverage as my other vehicle, but since I don't remember the exact day of the exact exchange I have to eat this one and blame myself for not checking my coverage on the website 🤦‍♂️Check your coverage people!! Don't be this dope. But overall I'd have to say the roadside responses for my other vehicle were swift and efficient."

Daphnie Nelson

January 27, 2023

5  out of  5 rating by Daphnie Nelson
"We've been with them for years. They're always so sweet and helpful. I would recommend them to anyone."

Lisa Jackson

January 21, 2023

5  out of  5 rating by Lisa Jackson
"My son got into a minor accident, and this moms was scared, and stressed beyond belief. Jennifer was amazing! She helped me get through the process and kept me up to date on all of the things going on! She definitely made this stressful and scary situation a whole lot easier. Thanks Jennifer, you are a rockstar!!"

Lee Anne C

January 20, 2023

5  out of  5 rating by Lee Anne C
"Been dealing with this office for years. We'll always come for all our insurance needs. They've been right there when our car was totaled. They made sure that we returned home safe and was working with us till the end. They're like family. Thank you so very much. Tom & Lee"

My'Esha Harper

January 17, 2023

5  out of  5 rating by My'Esha Harper
"Excellent customer service from Norma! I highly recommend this location."

Lesia Anders

January 5, 2023

5  out of  5 rating by Lesia Anders
"They are not only prompt with their communication and service, the price was unbeatable. We've been with our current carrier for 36 years so we were stunned to find a better alternative. Thanks!"

Cherish Guitar

December 30, 2022

2  out of  5 rating by Cherish Guitar
"Horrible customer service from Mrs Dutton herself. Won’t go the extra mile for their clients like they claim. Likes to harass people."

Jennifer Anderson

November 16, 2022

5  out of  5 rating by Jennifer Anderson
"Norma is the best!!"

Christina Kantrud

November 16, 2022

5  out of  5 rating by Christina Kantrud
"Shabonya and her team went above and beyond to help me save money on my auto and home insurance. I highly recommend their office."

Bee Bouquet

November 16, 2022

5  out of  5 rating by Bee Bouquet
"Prompt, friendly and knowledgeable. Would definitely recommend Shabonya and her team!"

Tyler Hatch

October 12, 2022

5  out of  5 rating by Tyler Hatch
"Melissa is amazing! She was able to help me get my new car insured over the phone because I'm a college student. Great customer service. And great prices."

Robert Salazar

June 2, 2022

5  out of  5 rating by Robert Salazar
"I have always used Shabonya Dutton, state farm,in Elko,they have always been excellent ,I will continue using them,for their great customer service and price,"

Matt irons

March 21, 2022

5  out of  5 rating by Matt irons
"This Is a great place to do business. Good people good rates. Always taken care of."

Traela Jessen

February 25, 2022

5  out of  5 rating by Traela Jessen
"Best people I’ve ever dealt with! They’re always so helpful and answer any questions I have! 10/10 recommend"

nina kathryn

February 16, 2022

5  out of  5 rating by nina kathryn
"These girls have been overly accommodating every time I've called. I switch locations often and they always roll with it and help me out. They are local, understanding, polite, and professional. And have been for many years. 5 stars."

Virginia Salas

February 11, 2022

5  out of  5 rating by Virginia Salas
"Spoke to Heidi this morning. She was very helpful, knowledgeable and just the sweetest."

tawni escalanti

February 11, 2022

5  out of  5 rating by tawni escalanti
"Great people and a great pilicy"

Meriel Sharp

February 10, 2022

5  out of  5 rating by Meriel Sharp
"I have really enjoyed my experience with Shabonya's office and staff. They are all so helpful and knowledgeable. All questions are answered with the customer in mind, so you aren't left confused. We have been using them for years and will continue to do so"